Pay
The prices of goods delivered in EU Member States include German VAT. Buyers with domicile and delivery address outside the EU are exempt from VAT, but may have to pay customs duties or other import duties, depending on the country of destination.
You will pay for the Goods and the related incidental charges at the time you order from us by providing us with the credit or debit card information required by us for processing the order from a credit or debit company accepted by us. In no case are we obliged to carry out the delivery before we have received the full payment. studio somtum does not have access to your credit card numbers.
You agree that all information provided to us in connection with the order is correct, that the credit or debit card, the account, or the method of payment that you choose and that you have sufficient funds or credit limit exists to cover the cost of the order. We reserve the right to check your payment before the goods are delivered.
Invoices, order confirmations, order listings and credit notes are only provided in electronic form.
RETURN POLICY
RIGHT OF WITHDRAWAL
Cancellation policy - You have the right to withdraw from this contract within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.
To exercise your right of withdrawal, you must (Gabriele Dünwald, studio somtum, Ottersbekallee 12, 20255 Hamburg, info@studio-somtum.com) by means of a clear statement (eg a letter sent by mail, fax or e-mail) on your Decide to withdraw this contract. You can use the attached model withdrawal form, which is not required. You can see the pattern withdrawal form or any other unequivocal statement also on our website here. electronically complete and submit. If you make use of this option, we will promptly (for example by e-mail) send you a confirmation of receipt of such withdrawal. In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.
withdrawal form
(If you want to revoke the contract, then please fill
fill out this form and send it back.)
studio somtum
Gabriele Dünwald
Ottersbekallee 12
20255 Hamburg
by mail: info@studio-somtum.com
by post:
studio somtum
Gabriele Dünwald
Ottersbekallee 12
20255 Hamburg
I / we (*) hereby revoke the contract concluded by me / us (*)
about the purchase of the following goods
-------------------------------------------------- --------------------------------------
Ordered on ------------------------- received on --------------------- ---------
Name of the consumer (s) ------------------------------------------ ------
Address of the consumer (s) ------------------------------------------ ---
-------------------------------------------------- --------------------------------------
Signature of the consumer (s) (only when notified on paper)
Date ------------------------------
(*) Delete as appropriate.
CUSTOMER ACCOUNT AND REGISTRATION
DATA PROTECTION AND DATA STORAGE
To order our products on this website, you need to register and set up a customer account. You will be asked to provide some personal information. e.g. Your email address or address and delivery address, etc. Without this information, we would be unable to process your order and deliver the products to you.
By registering on our website or with your order, you assure us:
- that you are of legal age under the laws of your country of residence.
- that you are a consumer and not for business purposes, e.g. as a reseller or in the interests of a trading company.
- that your given personal data is correct, complete and up-to-date.
Your personal data will only be stored and processed by us for the purpose of processing the purchase contract (for details see the statements in our privacy section).
After your order, you will receive an e-mail containing all the personal information you have provided that is stored by u
If you want to know more about it, check out our Privacy Policy which is part of these terms and conditions.
THE SELECTION OF PRODUCTS AND ORDERING PROCESS
After you have found the products that interest you, you can select them and put them in the shopping basket by clicking on the corresponding icon. You can always review the contents of your shopping basket without making a commitment. If you want to trigger the order process, click on the link "CHECKOUT".
If you then click on the CONFIRMATION of your order with the products contained in the basket and the prices listed there and any additional costs, especially the shipping costs, you send us a binding order and we ask you to purchase your means of payment offered by us settle.
If, after submitting the order, you notice that you have made a mistake in your order, please contact us by e-mail at info@studio-somtum.com. We promise to do our best but can not guarantee that we can process your order in the corrected form in a timely manner.
OUR SHIPPING POLICIES
We undertake to make every necessary and reasonable effort to ensure that the goods purchased arrive within the delivery times specified below.
Please understand that each studio somtum product will be made for you, and delivery times may be longer than what is stated. If this case, what we want to avoid, arrive, we will notify you by mail.
The shipping costs depend on which country is delivered. Information about estimated delivery times will be displayed during the ordering process and accepted by you.
INTELLECTUAL PROPERTY, SOFTWARE AND CONTENT
The intellectual property of the content (including the images) made available to you on this site is owned by studio somtum or Gabriele Dünwald and is protected by copyright laws and treaties worldwide. You can save, print and visualize the content provided here solely for your personal and personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce in any form any elements of the Content or copies of such elements that have been provided to you or appearing on this Site; it is also not permitted to use these elements in the context of business or in a commercial enterprise.